Our Concierge Service: Simplify Group Block Management
Book Your Block is excited to introduce our enhanced Concierge Service, designed to streamline event hotel arrangements for group leaders. Our latest feature includes an innovative tool that simplifies communication of booking instructions to athlete families. Welcome to a new era of group block management…
Connect with Us to Secure Your Hotel(s)
The concierge service is highly recommended for clubs with multiple teams attending tournaments. Our representatives collaborate closely with the group leader to understand the group size, inventory needs, amenity preferences, and budget considerations.They are experts in the local hotel market and have detailed knowledge about which properties offer the flexibility to accommodate larger groups.
Book Your Block offers the expertise to help choose a central hotel or a group of hotels that best meet your club's needs. All identified hotel options for the club are then consolidated into a single, easy-to-use dashboard. This allows family members to easily access and select from the chosen hotel options, offering flexibility to pick properties that meet their preferred amenities and price points. Additionally, it ensures they can stay connected with other club families. Ultimately, your team's comfort is our unwavering commitment.
Streamlined Communication and Updates
Group leaders have the flexibility to either communicate out booking instructions themselves or provide us with their team member emails. Once Book Your Block receives the team's email addresses, our communications pipeline springs into action.
Book Your Blocks innovative technology will reach out to each team member directly, providing them with personalized booking instructions and guiding them to the best-fit hotels within the group block. We only need the email addresses, so you can be assured that our sole goal is to efficiently provide your event lodging information to families. Recognizing that families may not act immediately, we also send repeat communications as reminders about the hotel options.
Monitoring Your Groups Reservations
Group leaders will receive periodic status updates on block reservations and have access to an online dashboard to monitor bookings, ensuring they maintain a comprehensive overview of the group block's progress. This dashboard provides an in-depth view, highlighting the release date of the group block, displaying the remaining hotel inventory, and tracking which families have completed their reservations. If additional time is needed to coordinate athlete family bookings, our concierge team is available to assist with arranging these details.
The Ultimate Solution
“We understand that team leaders have incredibly demanding schedules and numerous responsibilities. Our Concierge Service is designed to alleviate the task of setting up and managing group accommodations, making the process as effortless as possible for them” says Mark Shearer, CEO of Book Your Block. With our Concierge Service, this task is lifted from the group leader's shoulders. No longer will they need to manually pass along booking details to team members; instead, our automated system handles the communication seamlessly.
Book Your Block’s mission with the Concierge Service is to ensure that everyone can easily book rooms at the same central hotel, ensuring that players are accommodated together and ready to kick off their tournament. By fostering a community atmosphere among families and players alike, we aim to enrich their experience well beyond the playing grounds.
Interested in revolutionizing your event lodging? Schedule a call via the link below to discover how our Concierge Service can elevate your team's next event.
