BOOKING MODIFICATION - REDUCING YOUR STAY
COMPLETING A MODIFICATION THROUGH THE AUTOMATED SYSTEM
IF YOU ARE SEEKING TO MODIFY YOUR RESERVATION TO REDUCE YOUR STAY Either:
MODIFY FROM YOUR GUEST RECEIPT
Modify through the Book Your Block links in your Guest Confirmation Receipt email that was generated at the time of booking.
Your Guest Confirmation Receipt email was sent from:
CUSTOMERSERVICE@MYTRAVEL.SUPPORT
This Modify Reservation link if clicked automatically redirects to the Guest Modification Link and propagates your booking details into the modification prompts.
2. MODIFY WITH YOUR BOOKING REFERENCE NUMBER
Once at the page enter the:
Email address associated with the reservation
Book Your Block Booking Reference Number that begins with ARN.…
and click “Modify Reservation” (see example below)
3. IF YOU ARE UNABLE TO MODIFY THROUGH THE AUTOMATED SYSTEM
Please complete the modification form at the link below and Book Your Block will assist:
We will review your request and make the modification for you or contact you to connect about the request.
4. IF YOU ARE UNABLE TO MODIFY AS ABOVE
CALL (973) 814-4317 x 1
Monday to Friday: 9:00am 5:00pm (excludes public holidays)
COMPLETING YOUR ONLINE MODIFICATION
CONFIRMATION OF YOUR RESERVATION MODIFICATION
You will receive immediate confirmation of the modification from the automated system via two emails originating from:
CUSTOMERSERVICE@MYTRAVEL.SUPPORT
EXAMPLE MODIFICATIONS CONFIRMATION EMAILS
The first email confirms the changes made to the reservation. It displays the original booking.
MODIFICATION REFUNDS
You paid a deposit towards the Special Event Rate at the time of booking. Book Your Block will manually refund the Deposit amount paid for the canceled nights to your credit card. You will receive an email from guestdocs@bookyourblock.com with the amount refunded and the credit refund transaction number. If your modification to the booking processes after the Cancellation Policy deadline, no deposit for the modified nights is due.
TIMELINE FOR MODIFICATIONS
Please note that the Book Your Block contracted room block at the Special Event Rate often expires two weeks or more before the Event commences.
HOW HOTELS RECEIVE THE MODIFICATION
The hotel receives the updated booking information instantly but it may take them a few days to update the modification in their internal system. You will receive an email from our automated system when the hotel updates the modification.